Most people do not listen with the intent to understand; they listen with the intent to reply.

Active listening isn’t just about listening. It demonstrates to the speaker that we physically hear them. We are mentally invested. And we value what they have to say. You cannot truly listen to anyone and do anything else at the same time.

It is almost impossible to exaggerate the importance of patience in life. Patience is sometimes called the mother of all virtues.

Psychological benefits of silence can include enhanced creativity, focus, self control, self awareness, perspective and spirituality. Silence can be used both positively and negatively in communication, and thus can influence our relationships.

Wisdom is the ability to think and act using knowledge, experience, understanding, common sense and insight.