Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs. Quality, an inherent or distinguishing characteristic, a degree or grade of excellence.
American Society for Quality
⭐ Why Is Quality Important for a Business?
Managing Quality is crucial for businesses. Quality products help to maintain customer satisfaction and loyalty and reduce the risk and cost of replacing faulty goods
American Society for Quality
⭐ Quality Management
Companies can build a reputation for quality by gaining accreditation with a recognized quality standard, such as ISO 9001, published by the International Organization for Standardization
American Society for Quality
Managing Quality is crucial for small businesses. Quality products help to maintain customer satisfaction and loyalty and reduce the risk and cost of replacing faulty goods. Companies can build a reputation for quality by gaining accreditation with a recognized quality standard, such as ISO 9001, published by the International Organization for Standardization.
⭐ ISO-9001: Quality Management System
ISO 9001 is a series of standards,
developed and published by the International Organization for Standardization (ISO),
that define, establish, and maintain an effective quality assurance system for manufacturing and service industries.
American Society for Quality
ISO 9001 is a series of standards,
developed and published by the International Organization for Standardization (ISO),
that define, establish, and maintain an effective quality assurance system for manufacturing and service industries.
ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001.
Over a million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.
developed and published by the International Organization for Standardization (ISO),
that define, establish, and maintain an effective quality assurance system for manufacturing and service industries.
ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001.
Over a million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.
⭐ Customer Expectations
Your customers expect you to deliver quality products. If you do not, they will quickly look for alternatives. Quality is critical to satisfying your customers and retaining their loyalty so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices.
⭐ Reputation
Quality influences your company’s reputation. The growing importance of social media means that customers and prospects can easily share both favorable opinions and criticism of your product quality on forums, product review sites and social networking sites, such as Facebook and Twitter. A strong reputation for quality can be an important differentiation in markets that are very competitive. Poor quality or a product failure that results in a product recall campaign can create negative publicity and damage your reputation.
⭐ Meeting Standards
Accreditation to a recognized quality standard may be essential for dealing with certain customers or complying with legislation. Public sector companies, for example, may insist that their suppliers achieve accreditation with quality standards. If you sell products in regulated markets, such as health care, food or electrical goods, you must be able to comply with health and safety standards designed to protect consumers. Accredited quality control systems play a crucial role in complying with those standards. Accreditation can also help you win new customers or enter new markets by giving prospects independent confirmation of your company’s ability to supply quality products.
⭐ Costs
Poor quality increases costs. If you do not have an effective quality control system in place, you may incur the cost of analyzing nonconforming goods or services to determine the root causes and retesting products after reworking them. In some cases, you may have to scrap defective products and incur additional production costs to replace them. If defective products reach customers, you will have to pay for returns and replacements and, in serious cases, you could incur legal costs for failure to comply with customer or industry standard
⭐ Why Is Quality Important for a Business?
Quality helps determine a firm’s success in a number of ways:
• Customer loyalty – they return, make repeat purchases and recommend the product or service to others.
• Strong brand reputation for quality
• Retailers want to stock the product
• As the product is perceived to be better value for money, it may command a premium price and will become more price inelastic
• Fewer returns and replacements lead to reduced costs
• Attracting and retaining good staff
• Customer loyalty – they return, make repeat purchases and recommend the product or service to others.
• Strong brand reputation for quality
• Retailers want to stock the product
• As the product is perceived to be better value for money, it may command a premium price and will become more price inelastic
• Fewer returns and replacements lead to reduced costs
• Attracting and retaining good staff
⭐ Striving for Excellence
Excellence is the condition of surpassing some standards of expectations.
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⭐ Passion leads to Excellence
Pressure may give Performance but Passion leads to Excellence.
All perfectionists are passionate about their goal and purpose.
All perfectionists are passionate about their goal and purpose.
⭐ Striving for Excellence
Most of us want excellence but are not ready to strive for achieving excellence.
To grow and achieve excellence, we should make excellence as our top priority in all aspects of our lives and it can be achieved by always striving to do better.
People who always strive for excellence, feel happy, have inner satisfaction and contribute positively to others as well.
Personal excellence is a lifelong process of developing mental and emotional skills to do better and better in all aspects of our lives.
To achieve it we need to focus our personal growth and development.
Personal excellence is to improve your performance consistently and continuously so that You can improve every aspect of your life – family, education, career, finance, relationship etc.
Personal excellence does not reflect perfection and being perfectionist. It is a process of becoming better and do better and better in all aspects of life.
To grow and achieve excellence, we should make excellence as our top priority in all aspects of our lives and it can be achieved by always striving to do better.
People who always strive for excellence, feel happy, have inner satisfaction and contribute positively to others as well.
Personal excellence is a lifelong process of developing mental and emotional skills to do better and better in all aspects of our lives.
To achieve it we need to focus our personal growth and development.
Personal excellence is to improve your performance consistently and continuously so that You can improve every aspect of your life – family, education, career, finance, relationship etc.
Personal excellence does not reflect perfection and being perfectionist. It is a process of becoming better and do better and better in all aspects of life.
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